What does it mean that Germanten Hospitals is empanelled?
Empanelled means the hospital has an arrangement with a scheme, TPA or insurer to treat its
beneficiaries on agreed terms. For eligible patients this usually allows cashless treatment for
covered services.
Is cashless treatment available under EHS at Germanten Hospitals, Hyderabad?
Yes. Patients covered under the Employees Health Scheme (EHS) can get cashless treatment at
Germanten Hospitals for services covered under the scheme, subject to approval and the scheme's
package rules.
Is NEHS scheme cashless available at Germanten Hospitals?
Yes. NEHS scheme cashless is available at Germanten Hospitals. Please carry your scheme health
card and a valid photo ID when you visit.
Can I use CGHS, NMDC or Singareni health coverage at Germanten Hospitals?
Please call our insurance team on +91 9000900937 to check cashless eligibility under CGHS, NMDC
or Singareni before admission. Empanelment terms can change, so it is best to confirm before you
are admitted.
Which TPAs and insurance companies does Germanten Hospitals work with?
Germanten Hospitals works with leading TPAs and insurance providers for cashless hospitalisation.
The list is updated from time to time, so call our insurance team to confirm whether your
insurer
or TPA is covered.
What documents should I bring for cashless treatment?
Bring your scheme health card or insurance policy and TPA card, a valid government photo ID, any
referral or authorisation documents your scheme or insurer requires, and your previous medical
records. Our insurance team will confirm exactly what is needed for your case.
How do I check whether my policy or scheme is accepted before admission?
Call our insurance team on +91 9000900937 with your scheme or policy details. For planned
procedures, contact us in advance so that approval can be arranged before you are admitted.
What is pre-authorisation?
Pre-authorisation is the approval a scheme, TPA or insurer gives before treatment, confirming
that the planned treatment is covered. Our insurance team sends the request where it is
required.
What is the difference between cashless treatment and reimbursement?
With cashless treatment, the hospital bills the scheme or insurer directly for covered services,
so you do not pay for them upfront. With reimbursement, you pay the hospital first and then
claim
the amount back from your insurer or scheme, subject to its rules.
What will I have to pay during a cashless stay?
Services covered under your scheme or policy are billed directly to the scheme or insurer after
approval. Charges outside the approved package, such as non-covered items or amounts above the
sanctioned limit, are payable by the patient.